Concord Theatricals is aware that COVID-19 continues to have an impact on live theatre. To that end, please use the below as a guide while you make theatre happen during this time. If you have any additional questions, feel free to reach out to your Licensing Representative.

For more information about virtual performances and digital rights, click here.

If you are an amateur customer with questions regarding your licensed production and the Coronavirus (COVID-19), we've compiled some frequently asked questions and answers that may inform your decision-making process. Below, you'll find information on:

• Postponements, Cancellations & Adjustments
• Virtual Performances
• Livestreaming

POSTPONEMENTS, CANCELLATIONS & ADJUSTMENTS

Can we postpone?
Yes. Postponement protocol is outlined in your licence agreement. If you need to change the dates of your production, please email the appropriate address below, making sure to include your licence number. We’ll make every effort to accommodate the date changes and we do not charge an adjustment fee.

Schools and Youth Groups: [email protected]
Universities and Drama Schools: [email protected]
Amateur Groups: [email protected]
International (outside UK & Republic of Ireland): [email protected]

Can we cancel?
Yes. Cancellation protocol is outlined in your licence agreement. If you need to cancel your production, please email the appropriate address below making sure to include your licence number. We will be happy to refund performance fees as appropriate. Purchases of acting editions are non-refundable. If you are producing a musical and your music materials have not shipped, a full refund can be issued. No refund of materials fees is available in connection with music materials that have already shipped.

Schools and Youth Groups: [email protected]
Universities and Drama Schools: [email protected]
Amateur Groups: [email protected]
International (outside UK & Republic of Ireland): [email protected]

 

VIRTUAL PERFORMANCES

Are we allowed to produce a "virtual" production of a Concord Theatricals show (i.e., with no performances in a theatre for an in-person audience)?
For more information about “virtual” productions, click here. Unfortunately, "virtual" production rights aren't available from Concord Theatricals for many shows. These rights are not held or controlled by Concord Theatricals, and we will have to send your proposal to the author's representatives for approval on a case-by-case basis. We understand that many of these requests will be time-sensitive, and we will do our best to assist. There is absolutely no guarantee of this permission being granted.

If you wish to request "virtual" production rights in connection with an already-licenced production, please email the following information to the appropriate address below:

• Your licence number.
• What online viewing platform would be used for the virtual performance (Zoom, Skype, etc.)? Note that virtual performances may only be made available via secure password-protected platforms and may not be posted publicly.
• What is the estimated number of viewers of the virtual performance (total number of viewers for entire performance run)?
• What qualifies a viewer to access the virtual performance (ticket buyer, invited guest, etc.)?
• What ticket prices will you charge for access to the virtual performance?
• What dates will the virtual performance take place, and during what dates will it be made available for viewing?

Schools and Youth Groups: [email protected]
Universities and Drama Schools: [email protected]
Amateur Groups: [email protected]
International (outside UK & Republic of Ireland): [email protected]

LIVESTREAMING

Are we allowed to livestream or record our production for later viewing?
For more information about livestreaming productions, click here. Unfortunately, streaming and video rights aren’t available from Concord Theatricals for many shows. These rights are not held or controlled by Concord Theatricals, and we will have to send your proposal to the author’s representatives for approval on a case-by-case basis. We understand that many of these requests will be time-sensitive, and we will do our best to assist. There is absolutely no guarantee of this permission being granted.

If you wish to request approval to livestream or record your production in connection with an already-licensed production, please email the following information to the appropriate address below:

• Your licence number.
• What is the estimated number of participants in the livestream or copies of the recording?
• What qualifies a patron to participate in this livestream (current ticketholder, theatre subscriber, etc.) or receive a recording?
• How is your organisation’s infrastructure set up to handle this distribution (password-protected link, hard copy DVD, etc.)?
• How do you plan to protect this livestream or recording from public release?
• Would there be any additional income or revenue generated from this livestream or recording?
• How many performances would be captured?

Schools and Youth Groups: [email protected]
Universities and Drama Schools: [email protected]
Amateur Groups: [email protected]
International (outside UK & Republic of Ireland): [email protected]

Are we allowed to make an archival recording of a past production available for streaming or online viewing?
Unfortunately, streaming and online viewing rights aren’t available from Concord Theatricals for most shows. These rights are not held or controlled by Concord Theatricals, and we will have to send your proposal to the author’s representatives for approval on a case-by-case basis. We understand that many of these requests will be time-sensitive, and we will do our best to assist. There is absolutely no guarantee of this permission being granted.

If you wish to request approval to make an archival video available for streaming or online viewing, please email the following information to the appropriate address below:

• Your licence number.
• Title of the show.
• Name of your group.
• Original performance dates.
• What is the estimated number of viewers of the archival recording?
• What qualifies a patron to view the archival recording (current ticketholder, theatre subscriber, etc.)?
• How is your organisation’s infrastructure set up to handle this distribution (password-protected link, etc.)?
• How do you plan to protect the archival recording from public release?
• Would there be any additional income or revenue generated from this stream?

Schools and Youth Groups: [email protected]
Universities and Drama Schools: [email protected]
Amateur Groups: [email protected]
International (outside UK & Republic of Ireland): [email protected]

Can we add performances for no additional fees if we're required to reduce the audience size to adhere to assembly restrictions?
When you have a definite plan, please email the appropriate address below making sure to include your licence number. We may need to adjust your licence fee to reflect the new capacity and number of performances.

Schools and Youth Groups: [email protected]
Universities and Drama Schools: [email protected]
Amateur Groups: [email protected]
International (outside UK & Republic of Ireland): [email protected]