Music Materials Returns

All music materials for Concord Theatricals shows must be returned once your production has finished. Here's how.

Important Update: COVID-19 and Rental Material Returns

Due to COVID-19, rental material return requirements are currently suspended.  Please collect and retain all rental materials following the close of your production.  Your licensing representative will contact you at a later date with details regarding the return of your rental materials. If you prefer to return your rental materials now, please send them to the return address below. Returns are being processed; however, no penalties will be incurred for late returns due to COVID-19.

How to return your music materials

All music materials must be returned. We are happy to provide a UPS return shipping service free of charge. Please see the link at the bottom of the page to obtain your free return shipping label(s).

All materials must be returned within 14 days of your final performance date. If your materials are not returned in a timely manner, a late fee of one hundred pounds (£100) per week (or portion of week) will apply, and your organisation will be put on hold and all future license applications will be suspended. You will not be penalised for returning marked material, only for material that is not returned.

Once your production has ended, please return your materials to:

Concord Theatricals
c/o Mimeo Ltd.
Units 1-3, The Ermine Centre
Hurricane Close
PE29 6XX

Additional charges will be incurred for materials returned to the wrong address. Concord Theatricals is unable to make exceptions.

How to Use Return Labels

Once you click through to the UPS website, you will be required to fill in a form, for which you will need to follow these instructions.

Enter CTUK into each of the fields, and click Continue. Fill in all of the required fields including your License Number, Show Title and details of any missing materials.

If you have more than one package, you can add multiple packages to your shipment before clicking Process Shipment.

Your label will generate and you will have the option of printing or saving as a PDF to print at a later time.

After you have printed your shipping label, you can schedule a UPS pickup or you can take your package to any UPS drop-off location.